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5. Technology Partners

webmaster — 2009-02-24T00:04:27Z

Sinequa is a software publisher specialized in intuitive, semantic-based search and navigation engines. We're leaders in France in these sectors :
press (Le Monde, Ouest-France, etc.)
e-administration (The French Senate, The Court of Accounts of France, etc.)
e-commerce (the 3 Suisses, Leroy Merlin, etc.) Sinequa's objective to extend its leadership to corporate intranets across France and Europe - where Sinequa already has some strong references (Saint-Gobain, SNCF - the National French Railways, etc.). The core of Sinequa's products is its patented technology. With over 100 satisfied clients and important research activity, Sinequa mission is to become, and remain, a major European player in Information Technology. Sinequa is a publisher, meaning we turn our technological excellence into products. Our clients consider Sinequa as a partner, with a track record of long-term client satisfaction. Extensive competence in information technology, linguistics, research and project management make up our core values.
http://www.sinequa.com

A2iA (Artificial Intelligence & Image Analysis), founded in 1991, headquartered in New York and Paris, is known as the worldwide leading developer of Intelligent Word Recognition (IWR), Classification & Data Extraction (IDR) technologies for extracting information from natural freeform and cursive handwriting on paper documents. The company's technology has been helping paper-intensive industries reduce data entry costs and improve business process automation for over 15 years. A2iA's recognition engines harmonize their OCR, ICR, IWR and IDR technologies with their image analysis, artificial intelligence and neural network systems to enhance solutions from the world's leading systems integrators and other independent software vendors.
http://www.a2ia.com

Since its inception in 1982, a singular vision — The Network Is The Computer[tm] — has propelled Sun Microsystems, Inc. (Nasdaq: SUNW), to its position as a leading provider of industrial-strength hardware, software and services that power the Internet and allow companies worldwide to dot-com their businesses. With $17.6 billion in annual revenues, Sun can be found in more than 170 countries.
http://www.sun.com

Oracle Corporation (Nasdaq:ORCL) is the world's leading supplier of software for information management, and the world's second largest independent software company. With annual revenues of more than $10.9 billion, the company offers its database, tools and application products, along with related consulting, education, and support services, in more than 145 countries around the world.
http://www.oracle.com

IBM is a leader in creating, developing and manufacturing the industry's most advanced information technologies, including computer systems, software, networking systems, storage devices and microelectronics. The company translates these advanced technologies into value for customers through our professional solutions and services businesses worldwide.
http://www.ibm.com

4. Outsourcers

webmaster — 2009-02-23T23:59:40Z

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With more than 260 subsidiaries worldwide, arvato is one of the world's biggest internationally networked media service providers. In fiscal year 2004, the group that is part of Bertelsmann AG generated sales of 3.76 bn. arvato's global subsidiaries currently employ more than 41,000 people. arvato AG includes the companies arvato print (e.g. MOHN Media and numerous printing houses in Europe and America), the divisions arvato direct services (e.g. customer retention systems and service center services), arvato logistics services (logistics/supply chain management), arvato storage media (e.g. production of CD-ROMs, DVDs and audio CDs) and arvato systems (international provider of qualified and tailor-made IT services) and empolis, a leading provider of company-wide content and knowledge management solutions as well as the mobile entertainment provider arvato mobile with the brands handy.de and TJ.net.
http://www.arvato.com

beCogent offer a diverse range of contact centre solutions, including fully outsourced partnerships, services to complement and support an in-house operation, short and long-term consultancy and project work.

Experts in the call centre services industry, beCogent focus entirely on what they do best, adding value to clients' service by delivering creative solutions to meet all of their contact centre needs. beCogent has won a number of prestigious industry awards, including Employer of the Year at the Orange National Business Awards for the UK and Employer of the Year and Business of The Year at the Orange National Business Awards For Scotland.
http://www.becogent.com

Callmedia is a UK technology leader in contact centre and CTI software development with relationships with some of the largest organisations in the industry. Based in Fareham in Hampshire in the UK, but with offices throughout the UK and customers throughout the globe, Callmedia offers products and services that deal with a range of applications from predictive dialling to multi-channel contact centres, and from mission critical conferencing applications to web-based scripting, from protocol conversion to host-based routing and from simple screen-popping to complex call handling systems.

Callmedia is in use extensively in the outsourced call centre industry, financial services, manufacturing, local government, travel and distribution and is recognised for its flexibility, reliability, solid engineering and comprehensive integration capabilities. As a switch independent, platform independent offering across the spectrum of call centre activity it is the contact centre system of choice.
http://www.callmedia.co.uk

SITEL is a leading global provider of outsourced customer support services. On behalf of many of the world's leading organizations, SITEL designs and improves customer contact models across its clients' customer acquisition, retention and development cycles. SITEL manages approximately two million customer interactions per day via the telephone, e-mail, Internet and traditional mail. SITEL has over 39,000 employees in 91 global contact centers, utilizing more than 32 languages and dialects to serve customers in 56 countries SITEL is a leader in the contact center industry.
http://www.sitel.com

3. Hosting & ASP

webmaster — 2009-02-23T23:56:49Z

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At Abilis Solutions, we are passionate about solving business problems with technology and uncovering new ways to add value to IT infrastructures. Our expertise include:

Identity management and highly secure environments
Migration of legacy systems
Intranet, extranet and content management systems
Consumer web portals
Wireless applications and e-commerce platforms
Flexible, high-performance SaaS (Software as a Service)

www.abilis.ca

Jet Multimedia is the European leader in interactive multimedia online services. It combines a very strong technological expertise in value-added hosting, enabling him to cover all the networks, voice and data, fixed and mobile, with a reknown marketing approach.
www.jetmultimedia.com

Atos Worldline, an Atos Origin company
Atos Worldline is a major European player in the processing of large-volume electronic exchanges, specialising in electronic payment services, CRM and e-services (internet, voice and mobile services). With the focus on technological innovation, Atos Worldline implements its solutions in processing or integration mode. Atos Worldline has 2,600 employees in Europe and has an annual turnover of €400 million.
http://www.atosworldline.com

2. Integrators & Consultants

webmaster — 2009-02-23T23:50:03Z

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At Abilis Solutions, we are passionate about solving business problems with technology and uncovering new ways to add value to IT infrastructures. Our expertise include:

Identity management and highly secure environments
Migration of legacy systems
Intranet, extranet and content management systems
Consumer web portals
Wireless applications and e-commerce platforms
Flexible, high-performance SaaS (Software as a Service)

www.abilis.ca

HELP-LINE is a specialist in help-desk, outsourcing and consulting, created in 1994 within NEURONES group. It is a IT Services Management company employing 650 people.

As the leader in the service-desk market since its creation HELP-LINE has been concentrating on IT system user's support and offers a wide and complete range of workstation support services. With the backing of its subsidiary DEODIS, HELP-LINE is also a major player in the market of consulting services, asset management and implementation of service support management tool.

HELP-LINE is ISO 9001v2000 certified. HELP-LINE has gained its client's loyalty through its high level of expertise, tailored solutions and best practices in projects and ITIL. More than 150 companies, among which 20 are quoted in the french CAC40 index, and public administrations such as VEOLIA Environnement, CALYON, L'OREAL, JOHNSON & JOHNSON, SAINT-GOBIN have placed their confidence in HELP-LINE.
http://web.helpline.fr/

Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills and technologies to help clients improve their performance. With more than 133,000 people in 48 countries, the company generated net revenues of US$15.55 billion for the fiscal year ended Aug. 31, 2005.
http://www.accenture.com/

Sopra Newell & Budge is the UK and Ireland arm of Sopra Group, a leader in the European consulting and IT services market. We have a workforce of over 900 across the UK, Ireland and India and as part of the Sopra Group have access to a total workforce of over 9,000 based throughout Europe.

Sopra Newell & Budge, part of the Sopra Group, provides a complete range of consultancy, delivery and support services. This allows us to offer clients specific areas of expertise or full end to end solutions. By applying both technical skills and consulting techniques we work with organisations to streamline their business and improve their operational effectiveness.
http://www.sopranewellandbudge.com/

Steria in the UK combines expertise in e-consultancy, applications, secure e-business solutions, intrusion protection technology, managed hosting services, network management and infrastructure management, with a focus on major business sectors: public sector, finance, manufacturing and utilities. Steria employs 1,800 people in the UK.
http://www.steria.co.uk

Capgemini is one of the world's largest providers of Consulting, Technology and Outsourcing services. The company helps businesses implement growth strategies and leverage technology. The organization employs approximately 50,000 people worldwide and reported 2002 global revenues of 7.047 billion euros. More information about individual service lines, offices and research is available at
www.capgemini.com/

Business & Decision is a consulting and engineering firm that focuses exclusively on Business Intelligence, the Internet, and Customer Relationship Management.
http://www.businessdecision.com

1. Partners

webmaster — 2009-02-16T21:15:13Z

Partners

Eptica markets its products through a global network of solution partners, technology integrators, value-added resellers committed to the highest standards of quality and customer service.

By making partner relationships a top priority at Eptica, we ensure mutually beneficial business opportunities that lead to increased revenues and business success. Eptica's comprehensive partnership program provides members with a wealth of technical, sales and marketing support and training.

Integration and Consulting
Our partners specialised in integration and consultancy are an extension of our sales force and services delivery. They supply extensive domain expertise and offer tailored solutions to meet the unique needs of our global and regional customers.

Hosting and Application Service Providers (ASP)
Deploying technical solutions in ASP or hosting mode is a growing trend. Hence, Eptica has ensured that its solutions have been integrated into the global ASP or hosting offers of key partners in each market.

Outsourcers
Key outsourcers have integrated Eptica into their Customer Service offerings in order to cover the various interaction channels requested by clients.

Technological Partners
Eptica collaborates with the industry's leading professionals in order to provide our clients with the highest quality of comprehensive technical solutions and services.